Posting Date: October 13, 2024 at 12:01 pm
Position Location: Fayetteville, AR
Position Type: Clinic Manager (Wildlife)
NORTHSONG WILD BIRD REHABILITATION
JOB DESCRIPTION:
Clinic Manager
– Full time position: 40 hours per week
– Weekend hours required
– Directly responsible to the attending Veterinarian and BOD
Primary Functions
– Promoting quality medicine and rehabilitation under the direct and indirect supervision of the attending veterinarian (attending veterinarian will be on-site 4-10 hours a week as necessary for patient medical care with exception of veterinarian PTO days).
– Annual reporting of all federal permit requirements (education and rehabilitation)
– Staff, student, and volunteer management, coordination, and supervision in a clinic and educational environment
– Educational outreach both with and without education ambassadors, including training avian ambassadors using IAATE guidelines.
– Fundraising/social media assistance
Key Responsibilities
The following key responsibilities are provided for illustration only and may include other reasonable tasks:
Surgery and Rehabilitation Responsibilities
Performing intake triage examinations and assigning rehabilitation and husbandry regimens per patient. Aiding the attending veterinarian (AV) in treatments, diagnostics, physical therapy, etc. when applicable and the AV is on site.
Keeping and updating all medical records along with data collection and assessment (i.e. type of patient seen, primary injury, treatment protocol, outcome, etc)
Attending monthly RaptorLIVE continuing education courses and other select CE experiences
Tracking patient rehabilitation and recovery; facilitating public releases (minimum of 12 per year)
Coordination of rehabilitation and surgical cases with attending veterinarians, including scheduling surgeries, physical therapies, recheck examinations, etc.
Overseeing husbandry of NWBR patients
Managing general facilities (arrange for minor repairs by communicating with AV or BOD)
Generating reports required by USFWS; including keeping and filing appropriate copies.
Educational Outreach
Overseeing the health, training, and husbandry of education ambassadors
Generating reports required by USFWS; including keeping and filing appropriate copies.
Creation and supervision of programs; ensuring quality teaching, and a safe, welcoming and positive environment.
A Program is defined as an event with the primary intention of promoting NWBR’s core values: rehabilitation, education, conservation, and improvement of our region
Programs can include public releases, public educational courses, school related events (such as teaching courses for NWACC, UARK, OLLI), speaking to clubs at highschools, universities and various other organizations (Girl Scouts, etc.).
Leadership Expectations
Overseeing the development and training of staff, volunteers, and students in the handling and rehabilitation care for NWBR patients. Participate in annual reviews.
Coordination of volunteer schedules, training, volunteer morale, and supervising onsite volunteer leadership
Navigating intrapersonal expectations between coworkers, volunteers, student interns, etc.
Assigning and mediating staff, volunteer, and student schedules through the Social Schedules application.
Fostering a motivating environment by showcasing adaptability, problem-solving, and a positive attitude.
Lead volunteer projects with clear goals, inspire collaboration, and demonstrate effective communication.
Fundraising and Social Media Management
Assisting in the creation of social media interactions highlighting clinic updates, outreach, sponsors, etc (Facebook, Instagram, TikTok, etc). Uploading clinic photos to shared albums for the Executive Director or marketing team to utilize as needed.
Utilizing social media accounts in order to promote cases, success stories, merchandise sales, and volunteer opportunities.
Assisting in the creation of a quarterly newsletter, which must include the following: species or patient of the month, two upcoming events, and links to donation opportunities/the website/sponsors.
Assisting the board with designated fundraising events, programs, etc.
Demonstrating initiative in creating and actively seeking fundraising opportunities.
General Expectations
Ability to track and report expenses, plan and follow a specified rehabilitation and educational budget set by the AV/BOD.
Ensure that the personal timesheet is completed accurately and turned in on time.
Appropriately respond to all community compliments, inquiries or complaints or forward them on to the appropriate personnel within 72 business hours.
Maintain statistics on program attendees and outcomes.
Help to manage conflict, problems, and emergencies; analyze situations and draw reliable conclusions; taking appropriate action without waiting for direction when needed.
Maintain confidentiality of attendees, donors/supporters, and organization information.
Position Requirements
Education and Experience
Bachelor’s Degree required, preferred concentration in Animal Sciences, Ecology, or similar
Must have experience with wild avian rehabilitation, over 3 years of experience required.
Experience as a Veterinarian assistant or technician is preferred.
Supervision or leadership experience required.
Physical Requirements
Ability to move quickly across a variety of indoor and outdoor surfaces.
Ability to bend and lift up to 35 pounds on a regular basis and up to 50 pounds occasionally.
Ability to work effectively under stress and within deadlines
Position Benefits and Requirements
Full time, 40 hour work week
Salary: $32,000-38,000
Health and Dental Insurance Assistance (stipend or reimbursement of up to $325 a month)
NWBR will cover one attempt of testing for Certified Wildlife Rehabilitation Accreditation ($115) and renewal fee paid every 2 years ($40). This is an optional benefit.
Paid Time Off: 14 work days to cover sick, vacation, and personal days
Professional Development Stipend of $1,000 per year to use for conferences, continuing education events, etc. Receipts must be saved and events must be pre-approved by the board for reimbursement. The Professional Development Stipend will be paid out in the form of a reimbursement after the continuing education event has been completed. Five working days can be utilized for continuing education travel as desired. One hour of leadership CE will be required yearly.
After a year of employment, employee is eligible for a 12-week unpaid maternity leave or 6-week unpaid paternity leave
Employee will be eligible for general benefits (PTO, insurance stipend, professional development stipend) 90 days after beginning work in the NWA region.
Contact enw0004@outlook.com if you’re interested in this position!